Information in an enquiry
The form asks what you’d like help with, your name, email and a short message. Company or business name and mobile number are optional. You can select “Not sure yet” if you do not know which service you need. A service, pricing or workflow example selected on the website may be included so the team can understand your enquiry.
Lamzton uses the details to discuss your request and respond. Submitting an enquiry does not subscribe you to a marketing list.
How your enquiry is sent
When online sending is available, “Send enquiry” sends your details through Resend to the Lamzton inbox. Your email is included as the reply address. The recipient mailbox and email providers handle the resulting correspondence under their own storage arrangements.
If sending fails, your message stays in the form so you can retry. You can also choose to send it through your own email service or contact Lamzton on WhatsApp. The website does not automatically open an email app or send a second message through another channel.
Where a Cloudflare security check is enabled, it checks a challenge before the form can continue. Phone formatting happens within the website; it does not send the number to an external validation service while you type.
Website Chat
Chat is automated. It receives your question and up to three recent questions to find relevant website information. In website-information mode it returns matching excerpts. When AI mode is enabled, Groq processes those questions and selected website content to prepare an answer.
The application keeps chat messages in the current browser session and resets them when you refresh. It does not store chat transcripts in its database. Avoid entering passwords or confidential business information.
Operational data and providers
The application uses temporary rate-limit counters to help control abuse. It does not store enquiry text, email addresses or phone numbers in those counters. When network identifiers are used for rate limiting, the application stores derived identifiers rather than raw network addresses.
The hosting and communication providers may process network information and operational logs under their own policies. Email, WhatsApp and external links open services with their own data practices.
Questions about your information
Contact [email protected] about information you have shared, corrections or a request to remove it. Include enough context to identify the enquiry without sending sensitive information unnecessarily.
Contact Lamzton